|Date||Product||Score||Customer Review||Our Reply|
|19-Mar-2018||Falcon Dominator Plus G3161 4 Burner Gas Oven - CK5309||Following my initial enquiry I received a quotation immediately setting out the price and details of a lease to purchase agreement.
This was followed up by the leasing company and all documentation was forwarded to me immediately.
When this was completed and approved I received a call and next...
|19-Mar-2018||SAMSUNG CM1919 SUPER HEAVY DUTY MICROWAVE C528||Service good!! Prices good!! Delivery good!!||No Comment|
|19-Mar-2018||PARRY CHBS02700 FRYER BASKET||Cheapest price available, I had done some serious checking first,well packaged,good communications and delivered before the delivery date.
Exactly the kind of service we need
|19-Mar-2018||Cater-Cool ck0502LED Double Sliding Door Bottle Cooler With LED Lighting||Absolutely disgusting customer service, 1 star is too high their products are not of satisfactory quality, just like their customer services team||No Comment|
|19-Mar-2018||POLAR T315 PORTABLE ICE MACHINE||excellent service, just the product we needed and also at the best price, delivered earlier than expected and no extortionate delivery costs to Northern Ireland,
|17-Mar-2018||CATERWASH CK0490 JOLLY 40000ST GLASSWASHER||Fast delivery and pleasant staff||No Comment|
|14-Mar-2018||LINCAT DF39 SINGLE TANK ELECTRIC FRYER||Quick and efficient service and competitive prices,have used caterkwik before and will use them again||No Comment|
|14-Mar-2018||CK0233 CATER-BREW 10L WATER BOILER||Easy to order, quick delivery many thanks!||No Comment|
|14-Mar-2018||Cater-Cool ck0502LED Double Sliding Door Bottle Cooler With LED Lighting||Thre delivery driver left the items in the car park. Complained they had no tail lift||No Comment|
|14-Mar-2018||ELECTROLUX MYPRO WE170P WASHING MACHINE||All seemed very easy and straight forward. And the washing machine was an excellent price. It would be useful if they made it obvious on their website that they take away the old equipment for a fee. Also we would have paid for installation too if they offer that service.||Thank you for your feedback, we will look to make this clearer on our website moving forward!|
|13-Mar-2018||CATER-WASH CK0263 JOLLY 3500EVO||Improve delivery times.8am -6pm is not exceptable this is 2018 everyone has a mobile phone. Told on the phone 1year warranty, read small print parts only.wont be buying from here again||We do offer a range of delivery services - we're sorry that these options were not clearer when you ordered online. We use more than one courier for standard next day but have multiple options available to us - from the couriers directly but also including using our own fleet which can deliver a fully bespoke white glove solution including installation to suitable existing services. Please be assured that your machine is supplied with a parts and labour warranty. I have tried to contact you to discuss why you believe otherwise. I would be grateful if you could contact me to discuss. Kind regards, Steve Doyle 01229484922|
|13-Mar-2018||Cater-Cool ck0502LED Double Sliding Door Bottle Cooler With LED Lighting||Fast effecient service, excellent pricing and and after sales.||No Comment|
|13-Mar-2018||LINCAT EB3FX 11LITRE AUTOMATIC WATER BOILER - CK0683||The service was extremely good, efficient and we would recommend the service to others||No Comment|
|13-Mar-2018||OLYMPIA ORLEANS 200ML TUMBLER||Delivery never on time as promised( one week delay). Keep wasting time for waiting. Rude delivery man and bad service.||We apologise for the delay in delivery and especially the rude driver. We are investigating the reasons for the delay right now but assure you that the drivers conduct will be reported to the relevant management team. Thank you for your feedback.
|12-Mar-2018||LINCAT EB3FX 11LITRE AUTOMATIC WATER BOILER - CK0683||The price of the item was super and after paying on checkout I wanted to change delivery date, they said no problem and delivered the goods as requested.||No Comment|
|12-Mar-2018||Cater-Wash CK8518 18KG WASHING MACHINE||Melody was very helpful and help me what washing machine that I needed and recommended me a dryer to as well to save money. The delivery was on time. All and all I'm very satisfied with the service and I'll use it again.||No Comment|
|10-Mar-2018||POLAR CD085 SINGLE DOOR S/S FREEZER||Delivered when they said they woukf||No Comment|
|10-Mar-2018||LINCAT DF66 TWIN TANK E FRYER||Our experiance with Caterkwik was first class hope to use Caterkwik in the future||No Comment|
|10-Mar-2018||PARRY 3014 ELECTRIC GRIDDLE||I been ordering flat grill 2 weeks ago I havenât reserved they told me day after day tomorrow l will never order from them
|We apologise for the delay in the manufacture of the Parry griddle. I have reviewed the notes and can see that we have been pushing Parry hard for the unit to be with you as soon as possible and have kept you updated at every step of the way. We also offered an alternative. Whilst this does not excuse the delay I trust that you can appreciate that we did everything we could to resolve the problem and that we communicated the issues efficiently and honestly.Â Â|
|08-Mar-2018||GRIDDLE CLEANER PAD HOLDER||Great service, some issues with delivery but they kept me informed and got it resolved.
Same kit available elsewhere but no where near their price, great value and helpful.