|Date||Product||Score||Customer Review||Our Reply|
|17-Jan-2018||FALCON CASTORS||FALCON CASTORS - didn't get them, was told inside oven but was not. to be honest shouldn't it be fitted from factory? How can we turn the oven side way to fit??
FALCON FRYPLATE FOR A G3101 6 BURNER OVEN - I've ordered the Falcon 6 ring burner gas oven.
Delivery was fine so arranged...
|Many thanks for the feedback. Following investigation we apologise that the gas hose was sent separately. We stock this products but the availability at the time of your order meant that the hose & fryplate would be despatched separately - we did discuss this with you at the time of the order.
Regarding the castors, we do offer to swap the legs for castors but this must be specified prior to despatch. We make this clear on our website. Please be assured that this would be a quick and trouble free operation for any qualified installation engineer. The castors were despatched inside the oven and we are genuinely unable to understand how they were extracted from your oven during delivery. We have of course refunded the castors now you no longer require them.
I understand the Falcon fryplate has been delivered.
|17-Jan-2018||DORMONT CK0003 1M 3/4 GAS HOSE WITH RESTRAINER||once delivered and installed everything was fine and is working fine still? We are very happy with everything,||Many thanks for your review.|
|17-Jan-2018||CK0233 CATER-BREW 10L WATER BOILER||Very pleased with the service offered a alternative water boiler that was very good cant fault service.||No Comment|
|14-Jan-2018||POLAR DOUBLE DOOR SLIDING BOTTLE COOLER W/LED - GL010||Good service from Caterkwik but only found the item I'd ordered was out of stock after I'd order and we then had to work with the Caterkwik representative to find an alternative item, which was delivered efficiently. However it would have been better to not have had that uncertainty and delay in the...||No Comment|
|12-Jan-2018||SPULBOY NU DETERGENT TABLETS||Very helpful on phone and a very prompt delivery||No Comment|
|11-Jan-2018||BUFFALO GK640 PROGRAMMABLE COMMERCIAL MICROWAVE 1850W||Always great service & great prices!!||No Comment|
|11-Jan-2018||LINCAT LRG2 ELECTRIC CONTACT GRILL||First class service on the sales line and fast next day delivery. Have used before and no hesitation in using for the future.||No Comment|
|11-Jan-2018||BUFFALO L554 DOUBLE CONTACT GRILL||Very happy with the service. Very professional and speedy. Haven’t used the product yet.||No Comment|
|11-Jan-2018||CK0023 DISHWASHER DETERGENT 4 X 5LTR||Good customer service and swift delivery of products. Thanks||No Comment|
|11-Jan-2018||CK0501LED DOUBLE DOOR HINGED BLACK LED COOLER - 900MM HIGH||It was so easy to purchase form your company, Even though the bottle cooler was out of stock. I manage to get one bottle cooler that I ordered.
Another was put on back order, but looking at the sale you have I bought a stainless steel bottle cooler.
Both coolers are great, look good and...