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Customer Reviews
Feefo Reviews:
| Date | Product | Score | Customer Review | Our Reply |
|---|---|---|---|---|
| 28-Aug-2025 | CK0501LED DOUBLE DOOR HINGED BLACK LED COOLER - 900MM HIGH |  |
Spent alot of money for poor service. | No Comment |
| 28-Aug-2025 | CK8502 DOUBLE SLIDING BLACK COOLER - 850MM HIGH | |
Customer service friendly. THe lady on the phone couldnt catch her name was not helpful. After recieving fridges that are faulty and Im struggling to run a business wihtout fridges. IT made my life hell and she eve said dont shout at me and will hang up the phone after spending almost £10k wiht you. is... | No Comment |
| 28-Aug-2025 | INTERLEVIN LCT750F FLAT COUNTERTOP DISPLAY |  |
quick and easy to deal with and a prompt delivery. | No Comment |
| 28-Aug-2025 | THUNDER GROUP 87 LITRE RECYCLING BIN | |
Good service, quick delivery. Best prices online. Ordered 2 bins with lids, bins were hard to separate as they were stacked together for delivery. Maybe some paper lining could be put in between to help them slide apart |
No Comment |
| 27-Aug-2025 | BLUE ICE AZZURRI GRANDE BEAN TO CUP COFFEE MACHINE | |
Excellent just as you would expect it to be. From the order to the delivery, one could not ask for more. |
No Comment |
| 27-Aug-2025 | BUFFALO HW921 SELF-SERVE HEATED DISPLAY UNIT | |
They called me on a Saturday afternoon to arrange payment rather than wait til the following Monday, which meant that my order was taken and dispatched sooner. Thank you! | No Comment |
| 27-Aug-2025 | BLIZZARD BSPIH 3000W STOCK POT INDUCTION HOB | |
caterkwik were good as usual | No Comment |
| 27-Aug-2025 | RUBBERMAID SLIM JIM STEP ON FRONT PEDAL BLACK 90LTR | |
Helpful customer service on phone, product arrived quickly | No Comment |
| 27-Aug-2025 | CATER-FABS STAINLESS STEEL WALL SHELF - W1200 X D300 | |
Very good service. Easy to order. Updates on postal delivery. Would recommend and use again. | No Comment |
| 27-Aug-2025 | POLAR CD085 SINGLE DOOR S/S FREEZER | |
Quality | No Comment |
| 27-Aug-2025 | MAYTAG 10.5KG TOP LOADING WASHING MACHINE 92.6L CAPACITY | |
Very good and very police fast delivery | No Comment |
| 27-Aug-2025 | CATER-PREP LIGHT DUTY MEAT GRINDER - CK0555A | |
Unhelpful | No Comment |
| 27-Aug-2025 | MAYTAG 10.5KG TOP LOADING WASHING MACHINE 92.6L CAPACITY | |
From contact to delivery the service was excellent. I would highly recommend. | No Comment |
| 25-Jun-2025 | CATER-WASH 10 LITRE EQUINE RUG WASH | |
Excellent service kept informed all the way through. Very helpful people | No Comment |
| 20-Jun-2025 | CK1848 - CATER-COOK CONVECTION OVEN | |
Fast delivery and great care customer service from start to finish ! Highly recommended! | No Comment |
| 20-Jun-2025 | CATER-WASH 8KG TOP LOADING WASHING MACHINE - CW8580 | |
Amazing service, nothing to much trouble and get quick responses. | No Comment |
| 17-Jun-2025 | CATER-WASH 10 LITRE EQUINE RUG WASH | |
I have used Cater Kwik previously and their service has always been fantastic. Would definitely recommend as the web site is really easy to use to review/ place orders and staff helpful when you need to communicate in more detail. | No Comment |
| 16-Jun-2025 | CATER-COOK CK8352 TUBE STYLE FOLDING WALL SHELF 1200MM WIDE | |
Very fast. | No Comment |
| 16-Jun-2025 | MERCURY 2X8 LITRE TWIN TANK COUNTERTOP ELECTRIC FRYER | |
Easy to understand the staff over the phone. | No Comment |
| 15-Jun-2025 | ELECTROLUX MYPRO XL TE1220E 12KG VENTED TUMBLE DRYER | |
Good communication, delivered promptly | No Comment |
| 12-Jun-2025 | MAYTAG 10.5KG VENTED FRONT LOADER DRYER | |
Excellent | No Comment |
| 10-Jun-2025 | CATER-WASH CW8518HD 18KG HEAVY DUTY WASHING MACHINE | |
The service was good , as I needed some extra time to meet the delivery lorry due to my disability , they passed this info on & it was good to know they listened to me . Payment was easy & safe . |
No Comment |
| 10-Jun-2025 | CATER-WASH CW8518HD 18KG HEAVY DUTY WASHING MACHINE | |
They were brilliant | No Comment |
| 10-Jun-2025 | CATER-PREP CK3339 25L SALAD SPINNER - GREEN | |
Great service and after care and will 100% use again, but wouldn't recommend this individual product. | No Comment |
| 10-Jun-2025 | SPECIAL OFFER OLYMPIA KINGS CUTLERY SET (PACK OF 48) - S614 | |
Excellent in every aspect of transaction Purchase was easy and options were offered Great customer care Will definitely use again |
No Comment |
| 10-Jun-2025 | CATER-COOL CK6018 18 BTL SINGLE DOOR WINE COOLER | |
Great service, fast delivery. | No Comment |
| 10-Jun-2025 | CATER-WASH CW8518HD 18KG HEAVY DUTY WASHING MACHINE | |
Excellent | No Comment |
| 10-Jun-2025 | BUFFALO CK916 HEATED FOOD DISPLAY 45 LITRE | |
Very good on price , More communication re delivery would begood | No Comment |
| 10-Jun-2025 | CK0503LED TRIPLE DOOR HINGED BLACK LED COOLER - 900MM HIGH | |
Promptly dealt with an issue. No quibble replacement. | No Comment |
| 10-Jun-2025 | CATER-WASH CW8518HD 18KG HEAVY DUTY WASHING MACHINE | |
Kept informed of delivery date, grear communication from office, very professional | No Comment |
| 29-Apr-2025 | CK8505LED TRIPLE SLIDING BLACK COOLER - 850MM HIGH | |
As I said in the review, service was exceptional, couldnât ask for better! They would have my complete trust for future purchases! | No Comment |
| 11-Apr-2025 | CATERWASH DLUX PASSTHROUGH DISHWASHER | |
For being a first-timer of buying a commercial passthrough dishwasher they've been patient and responding quickly to all my questions. No issues with the delivery either. I'd recommend Caterkwik but since it's my first purchase and it's early on I cannot give it 10/10. Yet. | No Comment |
| 07-Apr-2025 | STERLING PRO GREEN SPI600R SS SD RIGHT HINGED UPRIGHt FRIDGE | |
The company staff has good overall customer services. At least it is not a robot I m dealing with, but great attention from human engagement. Great job! | No Comment |
| 04-Apr-2025 | CATER-COOK CK7804 SINGLE TANK 4L COUNTERTOP ELECTRIC FRYER | |
Excellent service, good quality product, fast delivery | No Comment |
| 02-Apr-2025 | POLAR CD085 SINGLE DOOR S/S FREEZER | |
Good, clear website. Easy ordering process. They couldn't accept a credit card payment which was a pity, but other than that everything went well. Delivery team was great and we were kept in the loop all the way through. No issues to report | No Comment |
| 02-Apr-2025 | CATER-WASH CW8518 18KG WASHING MACHINE | |
The service was excellent, The company was professional and pro-active in handling my problem | No Comment |
| 01-Apr-2025 | CATER-WASH CW8518HD 18KG HEAVY DUTY WASHING MACHINE | |
delivered on time and the driver was really helpful | No Comment |
| 28-Mar-2025 | POLAR U-SERIES GD883 2 DOOR PREPARATION COUNTER 527LTR | |
Very quick service. The fridge arrived quickly in good condition. Excellent delivery drivers. | No Comment |
| 27-Mar-2025 | CATER-WASH CW8518HD 18KG HEAVY DUTY WASHING MACHINE | |
Fast and efficient. | No Comment |
| 27-Mar-2025 | VOGUE 3 TIER CLEARING TROLLEY - LARGE - F995 | |
* | No Comment |
| 18-Mar-2025 | MAYTAG 10.5KG VENTED FRONT LOADER DRYER | |
Took our money and didn't deliver the dryer ordered | Thank you for taking the time to leave us a review. You were abusive towards our hard working team; suggesting a better name for our solution coordinators would be 'bullsh**ters', and named them 'thick' and 'stupid'. Our team mean way more to us than your order; we have a 0 tolerance attitude towards this kind of behaviour. I hope your attitude improves. Thanks |
| 08-Mar-2025 | SHARP R24AT 1900W COMMERCIAL MICROWAVE | |
Fast delivery, high quality products on offer with reasonable prices. | No Comment |
| 06-Mar-2025 | BORG & OVERSTOM BOX OF 4 1300G CO2 E290 CYLINDERS | |
. | No Comment |
| 02-Mar-2025 | HOSHIZAKI 9655-11 4HC-H FILTER CATRIDGE | |
Great | No Comment |
| 28-Feb-2025 | CATER-WASH GLASSWASHER DETERGENT 1 x 5 LITRES | |
Reliable and very reactive,top customer service | No Comment |
| 28-Feb-2025 | FOSTER XTRA XR600L 33-185 SINGLE DOOR FREEZER CABINET | |
Great company, really easy to order, great price, lots of info, quick delivery even carrying the freezer down stairs, highly recommend!! | No Comment |
| 15-Feb-2025 | RET50660 - CATER-WASH CK0400P 4000EVO 400MM GLASSWASHER DRAI | |
So far the machine is working ok. | No Comment |
| 12-Feb-2025 | CATER-WASH 10KG WASHING MACHINE CW8710 | |
They are very responsive and helpful. | No Comment |
| 12-Feb-2025 | CATER-WASH 10KG WASHING MACHINE CW8710 | |
Provided tracking and kept me up to date with my order. | No Comment |
| 12-Feb-2025 | CATER-WASH 10KG WASHING MACHINE CW8710 | |
Communicative and tracking provided. | No Comment |
| 11-Feb-2025 | CATER-WASH ULTRA DISHWASHER DETERGENT - 1 X 5 LITRES | |
Delivery was super quick and I was kept very well informed about and thanked for our order. | No Comment |
| 11-Feb-2025 | BLUE SEAL G750-6 6 BURNER NAT GAS OVEN WITH LEGS | |
We are so happy with the way they handle orders and the customer support. We purchased some equipments from other suppliers that says next day tho not relabel as this company. I would highly recommend caterkwik 👍. | No Comment |
| 11-Feb-2025 | TEFCOLD GM400 CHEST FREEZER PARTS ONLY | |
Caterquik amazing. Tefcold blaming customer for damaged goods not good , delivery warnings and threats about aborted deliveries very off putting. I would use Caterquick but not sure I would choose Tefcold. |
No Comment |
| 11-Feb-2025 | INTERLEVIN SC381B UPRIGHT DISPLAY REFRIGERATOR 2PO LH HINGE | |
Friendly telesales helpful when any problems occur. | No Comment |
| 11-Feb-2025 | CK0233 CATER-BREW 10L WATER BOILER | |
Ok phone service, reported fault, had to wait for them to issue a fault report | No Comment |
| 28-Jan-2025 | POLAR G-SERIES G592 STAINLESS STEEL UPRIGHT REFRIGERATOR | |
New fridge arrived on time, correctly installed in kitchens on site and the old one was removed as agreed. Excellent service, friendly staff, I can recommend Cater-Kwik. | No Comment |
| 27-Jan-2025 | LINCAT EB3FX 15L AUTOMATIC WATER BOILER | |
delivered in a good short time wa left outside it did not quite reach the safe place alotted but it was in an ok place and safe enought did nit see anyone |
No Comment |
| 25-Jan-2025 | CATER-WASH 500MM BASKET GLASSWASHER, DP 2.35kW | |
Terrible. 2 weeks late on an emergency order | No Comment |
| 25-Jan-2025 | CK1502LED DOUBLE DOOR SLIDING SILVER LED COOLER - 900MM HIGH | |
I found customer service very helpful and answered the questions I had with regards to the fridge | No Comment |
| 25-Jan-2025 | VALENTINE EVO2525 TWIN TANK ELECTRIC FRYER - 1PH | |
It has bee delivered s promised on time. Site was very easy to use. Price wise was better than all the other competitors. | No Comment |
| 25-Jan-2025 | CATER-WASH 500MM BASKET GLASSWASHER - 5.65KW | |
All excellent. | No Comment |
| 25-Jan-2025 | 12LT WATER SOFTENER CK0028 | |
Absolutely brilliant service and after sales care from Izzy | No Comment |
| 25-Jan-2025 | CATER-COOL CK7032 40LTR NO NOISE MINIBAR | |
Communicative and prompt | No Comment |
| 25-Jan-2025 | PARRY 1987 2 X 1/1 BAIN MARIE | |
Ordering very easy & delivered next day | No Comment |
| 24-Dec-2024 | BLUE SEAL E931M ELECTRIC CONVECTION OVEN 4 ELEMENT COOKTOP | |
Poor at best and ineffective leadership from the top. | No Comment |
| 24-Dec-2024 | CATER-WASH CK0350G WITH GRAVITY WASTE | |
First class. Purchase carried out hassle free. | No Comment |
| 20-Dec-2024 | BUFFALO CB944 10 LITRE ELECTRIC RICE COOKER | |
I love Caterkwik, having used other catering suppliers before (that may or may not rhyme with "Bad Hex A") and having awful service and products, I've been nothing but satisfied with Caterkwik. Great product range and truly helpful customer service, before and after purchase. |
No Comment |
| 19-Dec-2024 | WATERCARE COMBI PUMP FOR FLOOR STANDING COMBI OVENS - CB4 | |
Quick and efficient. | No Comment |
| 11-Dec-2024 | TEFCOLD UF400B WHITE UPRIGHT FREEZER - PARTS ONLY | |
See previous comments. | No Comment |
| 10-Dec-2024 | BLUE SEAL TURBOFAN E33D5 ELECTRIC CONVECTION OVEN | |
We have had excellent advice from Isabelle, a Caterkwik Solutions Coordinator. The decision to buy this equipment was at the end of a very long sales cycle during which the product advice from Caterkwik was most professional. I would recommend Caterkwik as a supplier |
No Comment |
| 06-Dec-2024 | CK0502LED DOUBLE SLIDING DOOR BLACK LED COOLER - 900MM HIGH | |
Could not ask for a better service. Great communication | No Comment |
| 30-Oct-2024 | RATIONAL 60.75.373 VARIO SMOKER | |
super fast service | No Comment |
| 29-Oct-2024 | CK0501LED DOUBLE DOOR HINGED BLACK LED COOLER - 900MM HIGH | |
excellent | No Comment |
| 26-Oct-2024 | CK8500 SINGLE HINGED BLACK COOLER - 850MM HIGH | |
Very good from the lady I spoke to at Caterkwik. Not good from the courier who left the item at the wrong address without seeing anyone, rather than at my home which was on the invoice as the delivery address. |
No Comment |
| 25-Oct-2024 | BLUE SEAL G504B 600MM STATIC OVEN & GRIDDLE - NAT GAS | |
The Service form CaterKwik was very good, would highly recommend them for catering orders. | No Comment |
| 25-Oct-2024 | **POLAR SINGLE DOOR BLACK BOTTLE COOLER WITH LED - GL001 | |
100% prompt | No Comment |
| 25-Oct-2024 | CATER-WASH CW8518HD 18KG HEAVY DUTY WASHING MACHINE | |
Great service throughout from ordering, queries and delivery | No Comment |
| 25-Oct-2024 | BLIZZARD BCO1 2670W CONVECTION OVEN | |
Good price, no good delivery and customer service | No Comment |
| 25-Oct-2024 | LINCAT ELECTRIC GRIDDLE - STEEL PLATE - W600MM | |
Excellent customer service | No Comment |
| 12-Oct-2024 | VESTFROST M95 COMPACT BOTTLE COOLER | |
Really good service provided from enquiry to delivery. | No Comment |
| 07-Oct-2024 | CATER-COOK 3 TIER SERVICE TROLLEY | |
Quick delivery after order was placed | No Comment |
| 07-Oct-2024 | WHIRLPOOL 3LWED4705FW VENTED TUMBLE DRYER - 15KG CAPACITY | |
Great speedy delivery. | No Comment |
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